Frequently Asked Questions

Frequently Asked Questions

Shipping

  • How much does shipping cost?

    We proudly offer free shipping within the United States - including Hawaii and Alaska.

  • When will my order be shipped?

    Please allow 5-7 business days from the day you place your single-vision prescription order for it to be shipped from our Optical Lab, and 7-10 business days for progressive prescription orders. An additional 2 business days may be necessary if we are requested to contact your doctor to retrieve your prescription, and orders that are missing important information may also require extra processing time.

  • How will my order be shipped?

    We ship all of our domestic orders via USPS First Class. When your order ships, you will receive a shipping confirmation email containing a tracking number so you can track the progress of your order.

  • Do you offer expedited shipping options?

    Unfortunately we do not offer expedited shipping at this time, though we are working on options to expedite your order in the near future.

  • Do you ship to Hawaii and Alaska?

    Absolutely; we ship to Hawaii and Alaska via USPS First Class, and there is no charge for shipping to these states.

  • Do you offer international shipping? How much does it cost?

    No. We do not offer international shipping at this time.