What should I do if I need to return or exchange my new glasses or sunglasses?

You may return it within 30 days of delivery. We will even provide you with a FREE return shipping label. Call our customer service to obtain an RMA (Return Merchandise Authorization) number and a free return-shipping label. All products must be returned with any unused warranty cards, instruction booklets, cleaning cloths, and cases when applicable. The RMA number MUST be written on the outside of the package and/or on the return shipping label.

BOGO(Buy 1, Get 1) purchases are limited to exchanges or whole order returns. There are no partial returns. You must return both items or you can exchange one of your items.