Frequently Asked Questions

Frequently Asked Questions

About Classic Specs

  • Contact Us

    Classic Specs maintains the highest standards of customer service. Our friendly Customer Service Representatives are available 24/7 by phone and email.

    If you have any question about a product or recent purchase, please contact us immediately. We'd be happy to assist you.

    Phone Toll Free Number: 1-800-896-2561
  • What are your frames made of?

    Our frames are made of premium, hypoallergenic cellulose acetate, which we source from a family-owned factory in Northern Italy (the very first to create faux tortoise shell) and from Japan.

  • How do you keep your prices so low?

    We believe that incredible quality should not cost an incredible sum. We keep our prices reasonable by designing our premium eyewear in-house and working directly with manufacturers, removing all middlemen from our supply chain and passing along the savings to our customers.

  • Does Classic Specs make non-prescription sunglasses?

    Absolutely. We make both prescription and non-prescription sunwear, using the highest quality UVA/UVB protective lenses on the market. Polarized lenses come standard in all prescription sunwear, and are also available in non-prescription styles by special request.

  • What is the vertical measurement or overall width of your frames?

    While we do not have the vertical measurements of our frames or overall frame width listed on our site, we would be happy to let you know these measurements for any styles you're interested in, via email. Write us a note at and we'll get you all the information you need.

  • I found a style I love, but it's sold out! When will it be restocked?

    Email us at We'll be able to give you an idea of when the style might return, and we may just have a spare pair for you!

  • What forms of payment do you take?

    We can accept all major credit cards (VISA, MasterCard, Discover, and American Express), as well as FSA and HSA cards. Learn more about FSA glasses purchases.